Shipping Policy


DW Free Shipping Promotion

DW Regular Members: Free Local Shipping Upon Spending Minimum HK$300 on any purchase. Free Overseas Shipping Upon Spending Minimum HK$1000 on any purchase. 

DW VIP Members: Free Local Shipping on any purchase. Free Overseas Shipping Upon Spending Minimum HK$500 on any purchase. 

Local Shipping Policy (Hong Kong)

Shipment Service Provider

SF Express

Shipment processing time

All orders are delivered within 1-2 business days with a daily cutoff time of 4 PM. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Rates (Excluding Taxes & Duties)

DW Regular Members: For Orders below HK$300, HK$32 flat shipment charge will be applied . 

DW VIP Members: Free Local Shipping upon any spending all year around! 

Overseas Shipping Policy (Outside Hong Kong)

Shipment Service Provider

SF International

Shipment processing time

Shipment processing time will depend on the country.  We currently ship to the following countries via SF International Express: UAE, Australia, Canada, Switzerland, China, Germany, Spain, France, United Kingdom, India, Indonesia, Italy, Japan, South Korea, Macao, Malaysia, Netherlands, New Zealand, Phillipines, Singapore, Thailand, Taiwan & U.S.A.

Shipment Rates

DW Regular Members: For Orders below HK$1000, a flat shipment charge will be applied. Shipment charge excluding taxes and duties will be calculated and displayed at checkout. 

DW VIP Members: For Orders below HK$500, a flat shipment charge will be applied. Shipment charge excluding taxes and duties will be calculated and displayed at checkout.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your SF tracking number. You can track your shipment on the SF Website.

Customs, Duties & Taxes

DreamsWear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.) to pay.